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HOW TO ORDER...

Please e-mail us with your request for information on any given piece. This will also provide us with an opportunity to get acquainted.

Each item has its own page accessible by clicking on the thumbnail photo on the individual category pages.  Then there is a link on each item's detail page to send an e-mail. Kindly note the item number you are interested in and we will get back to you with all pertinent details.

What are the Himalayan Mercantile payment instructions, shipping options and return policies ?

USA and Canadian purchases may be made by credit card.   International payments are to be made via PayPal or Western Union Money order.

All items are guaranteed to be as described or your money back.
The sole grounds for refund are if the item purchased is not as it was described. With the exception of the unlikely event that an item is not as described, all sales are final.  Returns must be made within 21 days with prior approval and RMA (return material authorization) number.  Shipping charges will be calculated according to the buyers address and a variety of shipping options are available, including postal service and various courier services such as FedEx, UPS, etc.  In the event of a return, please note that shipping charges and all associated transaction fees are non-refundable. Further, there is 10% restocking fee. Also please note that when available, insurance is compulsory. Himalayan Mercantile is not responsible for goods lost or damaged in transit. 

International clients are welcome. Please inquire about the special shipping charges to your country. Also be aware that international buyers are responsible for making certain that purchased items are in accord with all laws regarding importable items to their home country.
 

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